LOL @ the irony of an article that exudes a sense of pride by proxy in a brand that apparently is very successful raising money among investors but leaves a wake of confusion precisely among those who use the product most intensively and therefore logically assumed they understand it better than most.

It certainly spawns an interesting reflection, on the finer points of brand management and user experience management, and how mastery of one one isn't necessarily the same as excellence in the other.

Either way, yay Matt! He's doing a phenomenal job. I often refer to him as the open software community's own Steve Jobs. And that is really meant as a compliment.