In reply to Mike McAlister.

Free is empowering, not worthless.

Boom. Thanks for this, Mike. It never fails to amaze me how used we seem to have become to complaining about something that's free.

If you want premium support, pay premium pricing. If you want any kind of support, that needs to be considered as a premium offering, too.

Free doesn't pay the bills. Either use free, and enjoy for what it is and offers, or pay the premium and then complain when the support, product and service isn't up to the amount you're paying.