In reply to Mitchell.

WordPress has premium (domain claiming). Mozilla relies on donations. Which is why they've struggled to adapt in last couple of years when trying to push new solutions on top of their core product.

If you want to use free, go ahead. No-one's forcing you to. However, as much as you might feel it doesn't make sense to rely on an unsupported product, it makes equally less sense to rely on free products getting premium-level support and features.