support

WordPress 3.5 has finally arrived thanks in part to the many people who have volunteered their time to make it happen. Over the next few days, users will be reporting problems and errors that they run into via the WordPress.org support forum. As with every major release, Ipstenu and the (more…)

While WooThemes was experiencing a crisis that involved the loss of 6 months of data along with their main website going offline, they still managed to provide great customer service. During the entire ordeal, WooThemes kept customers and the public updated with what they knew and what they were doing (more…)

Created two months ago, the WordPress.org support forums has added a new section specifically for those that install and or use WordPress on a localhost. Installing WordPress onto a PC or Mac that can be used locally without an internet connection can at times become quite the endeavor. Thankfully, there (more…)

Looks like there’s an exploit going around that appears to be similar in nature to the TimThumb vulnerability. If you noticed a bunch of “Cannot Redeclare” errors when browsing your website recently with eval code, chances are you’ve become a victim of this attack. Jeff Starr of DigWp.com and co-author (more…)

James Huff has published a list of this years WordPress support forum all-stars on WeblogToolsCollection.com. The list includes some familiar names such as Otto, mrmist, and andrea_r. Throughout the list, you get to find out a little bit about each person such as their history with WordPress and some even (more…)

There has recently been a discussion on the WP-Forums mailing list concerning the following sticky thread. In a nutshell, there are two questions being considered. The first is whether decoding should be allowed on the forums. The second is whether this type of behaviour on the forum promotes the use (more…)

As is common with every release of WordPress, once the stable version reaches the masses, that is when the bug reports start flying in. WordPress 3.0 is no exception. However, the volunteers that make up the WordPress.org support forum are on top of things and have created a special sticky (more…)

Earlier today, I mentioned that Otto would be the man in charge working with the WordPress.org redesign project. Part of WordPress.org and perhaps the most active section of the website is the support forums. Everyone seems to have their own round of complaints regarding the forum but this time around, (more…)