4 Comments


  1. Nice write-up. I wanted to touch on a couple questions that you asked in this post that you hoped were brought up during the show.

    First off, what really sets most hosting providers apart is their ability to meet the needs of a wide range of websites that are powered by WP. As I said on the show, the needs of a site with 100 daily visitors is going to be vastly different than that of a site that gets 100,000. Providers that are truly WordPress-friendly will be able to host these customers, whether they re-engineer their hosting platform or offer a variety of solutions (such as VPS and Dedicated hosting) to accommodate specific needs. For example, Siteground has specifically-tailored aspects of their servers to optimize how certain major open source applications run. InMotion Hosting has made major improvements in how the user is able to install, manage, and customize WordPress to improve the overall user experience, and has exceeded the industry standard in terms of the server hardware and network infrastructure required to keep websites up and running quickly and securely.

    Aside from this, the company’s ability to support WordPress has become vital. As conceded by just about every member of the panel, there’s only so much training that can be devoted to one aspect of the business, and when it comes down to it, technical support is for the hosting, not for WordPress specifically. However, a company’s ability to go above and beyond by focusing on increasing their competency in WP is going to stand out more in the community and keep their customers happier. Also, IMH has Jeff Matson :)

    Despite my natural “sassy” (according to WPBacon :D ) demeanor towards Bluehost that was exhibited during the show, I want to specifically point out Bluehost’s contributions to the WP community are commendable and unsurpassed. They should be recognized for their ongoing efforts to improving what is now considered to be the most powerful and widely-used open source application.

    InMotion Hosting has co-sponsored dozens of Wordcamp events across the country and has committed thousands of hours in developing openly-available documentation and help guides targeted to WordPress users. We will continue to work more and more closely with the WP community for years to come.

    Overall, I really enjoyed being on this roundtable and felt that the mix of participants was just right for keeping things informative and interesting.

    Vanessa
    @vanessa_vasile

    Reply

    1. Thanks for taking the time to answer my questions. As I witnessed during WordCamp Miami, InMotion indeed has The Jeff Matson. I was only joking about the panel picking on BlueHost but it was great to see everyone just laid back and having fun.

      Funny thing is, I’ve never heard about InMotion Hosting until I met Jeff earlier this year. Nice to see a large, independent webhost not under the EIG banner.

      Reply

  2. First off – nice highlights. I would like to address the questions above that did not make it to the show.

    Making a partnership with a WordPress company is definitely a good way to add valuable services to your web hosting plan. SiteGround has already partnered with ManageWP, which is integrated in our cPanel, and with iThemes, whose themes and plugins are available to our customers at a special price. We will always be open to partnering with any provider that can enhance our customers’ experience.

    Still, in relation to your second question about how do we differentiate ourselves from other hosting providers, I would like to point out that we at SiteGround strongly believe the best way to provide something more than a plain web hosting plan is to develop the additional WordPress services yourself. That is how we ended up having multiple in-house created tools like WordPress dynamic caching, WP staging environment, GIT and WP-CLI integration, auto-updater, etc. We apply this self-made approach not only to developing WordPress related software, but also to providing WordPress related services like WordPress support, security, speed optimizations, etc.

    Tenko
    @tnikolov @siteground

    Reply

    1. I think it’s commendable that Siteground has created solutions to problems from within instead of outsourcing. That’s the way to go! Also glad to see you folks partnering with established WordPress product/service companies to offer your customers even more value. Those relationships appear to be a win/win/win situation for all involved.

      Thanks for stopping by and keep up the great work at Siteground.

      Reply

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